The Texas-based member company is now under the ownership of CEO Jessica Hearn.
05/13/2024 8:00 A.M.
1 minute read
Universal Fidelity LP, an ACA International member company based in Houston, Texas, recently announced 100% ownership of the company by CEO Jessica Hearn.
Universal Fidelity started providing national collection services in 1991, and Hearn began her career in the accounts receivable industry in 1996 at the company.
Hearn has brought a wealth of expertise to the company, having successfully navigated the industry’s complexities with a steadfast commitment to excellence.
“As we continue to expand and enhance our services, this transformation underscores our commitment to diversity, equality, and empowerment within our organization and the organizations we serve. Jessica Hearn’s visionary leadership has been the cornerstone in guiding us toward this achievement, and her dedication to excellence,” according to a press release from the company.
Operating from its state-of-the-art call center and collection agency in one of the most diverse cities in the country, Houston, Texas, Universal Fidelity is poised to deliver unparalleled service and results to its valued clients.
“Our team is energized and ready to embark on this exciting new chapter, embracing the opportunities ahead. We extend our heartfelt congratulations to Jessica on this well-deserved achievement,” according to the press release.
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